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Find a stockist

WA

Albany Event Hire

Hire Stockist
32 Newbey Street, Albany WA 6330
www.albanyeventhire.com.au
(08) 9842 1335

Angove Street Collective

Retail Stockist
31 Angove St, North Perth, WA, 6006
www.angovestreetcollective.com.au
(+61) 0456 447 832

Natalie Jayne Interiors

Retail Stockist
2/24 St Quentin Ave, Claremont, WA, 6010
www.nataliejayneinteriors.com
1800 550 050

Profresh

Wholesale retailer + Hire Stockist
17 Northwood Street, West Leederville, WA, 6007
www.profresh.com.au
(08) 6113 8449

South West Events

Hire Stockist
40 Cook Street, Busselton, WA, 6280
www.southwestevents.com.au
(+61) 0437 773 257

NSW

Bennelong Event Hire

Hire Stockist
70F Percy St, Auburn, NSW, 2144
www.bennelongeventhire.com.au
(02) 9064 4009

Halcyon House

Retail Stockist
21 Cypress Crescent, Cabarita Beach, NSW, 2488
www.halcyonatelier.com.au

VIC

Alimentari Goods

Retail Stockist
302 Smith Street, Collingwood, VIC, 3066
https://alimentari.com.au/
(+61) 0403 750 797

The Small Things Co.

Hire Stockist
Unit 8/56 Phoenix Street, Brunswick, VIC, 3056
www.thesmallthings.co

INTERNATIONAL

Smith & Lizzy

Distributors: UAE & GCC
https://www.smithandlizzy.com/
info@smithandlizzy.com

Next-Day Delivery

Need something in a hurry? We've got you!

Order before 2pm AWST / 4pm AEST and we'll get your order out the same day for next day delivery.

HOW TO ORDER NEXT-DAY DELIVERY (OVERNIGHT EXPRESS):

Place the items in cart that you require and when you go to checkout select:

Queue Jump Priority Dispatch + TNT Overnight Express

WHEN WILL IT ARRIVE? 1-2 Business Days.
More times than not, it arrives the very next business day. However, due to circumstances beyond our control, they sometimes arrive the day after.

Please keep in mind when ordering on a Friday, your order will not arrive until the following Monday.
TNT/FedEx do not deliver Saturday's (yet.)

HOW MUCH DOES IT COST?
We normally advise our clients to factor in a minimum of $150 for Overnight Express. However, this varies depending on the size of your order.

Bulkier items such as glass sleeves can rapidly increase this figure. Which is why we normally do not recommend Overnight Expressing glass sleeves.

However, if you require, please reach out for a custom quote so we can try our best to provide an accurate quote.

24hr Dispatch Mon-Fri

The faster the better, right?

We aim to get your order out within 24hrs (or 1 hour if you've selected Priority Queue Jump + Overnight Express)

In the event of any unforeseen delays in dispatch, rest assured, we'll promptly notify you via email.

Once your order has been dispatched, you'll receive an email from us containing a trackable shipping link.

Then all you need to do it sit back, relax and wait for you candles to come to you!

Safe-arrival guarantee

We run a business on fragile items, so you can trust we've mastered the struggles of the rough-handling courier.

Our expert packing team meticulously secures each package with recyclable brown kraft, within a heavy-duty card box, ensuring they arrive safely to you.

That being said, things happen. So rest assured, if any items arrive damaged, we'll either replace it or refund it.

We request that you send us a photo of the damaged goods within 72hrs of the receipt, for the safe arrival guarantee to be valid.

Worldwide Shipping

Shipping information

At Hall of Flame, we are committed to providing a seamless shopping experience, ensuring every detail is covered from the moment you place your order to its arrival. Our carefully selected delivery options offer flexibility and reliability, tailored to accommodate your needs.

Australia

Standard: Australia Post or Startrack
TNT Road Express: TNT/Fedex Reliable Road shipping with 3-5 business day delivery expected.
Overnight Express: TNT/Fedex or Startrack Priority 2hr dispatch with delivery expected within 1-2 business days.

International

All international orders containing Glass Sleeves will incur an oversize surcharge that will be sent after purchase.

Standard: Estimated delivery at 15-25 business days.
Flat-Rate DHL: Priority-handled service, with delivery expected within 5-10 business days.

Extended Delivery Times for Remote Areas
Certain remote or less accessible regions may experience extended delivery times. Please note that delivery timelines exclude weekends and public holidays, and delays due to weather or other unforeseen factors may occasionally impact schedules.

Customs, Duties, and Taxes (International Orders)
We ship DDU (Delivery Duty Unpaid). This means that product prices do not include any local taxes or duties. As the recipient, you are responsible for any import duties, customs charges, or local sales taxes required by your destination country to release your order from customs.

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