Candle Event Hire | Australia-wide hire.

Hire candle accessories for events Australia-wide. Hire candle holders, glass sleeves and more. We ship all over Australia.

AUSTRALIA-WIDE CANDLE ACCESSORIES EVENT HIRE

Our hire process:

It's as simple as these 5 steps:

1. Book your hire with us:

All hire bookings must be made via email or the enquiry form above.

Please note: Your booking is only considered reserved once the hire invoice has been paid.

Due to the limited number of hire items, we are often booked out a season ahead of time. So we recommend booking ASAP.

2. Deposits + Hire sent out

Two weeks before your event, the refundable deposits are sent to you via email to be paid ahead of shipping your items.

Shipping normally takes 5 business days, so please be prompt with deposit payment or it may cause delays with your shipment.

W.A. Customers: deposits must be paid before collection.

3. You receive your items:

Once you receive your items, please open your items and check your boxes to ensure they've all arrived safely.

On the chance something is broken, or something has been incorrectly sent, please email us ASAP with photos so we can send your replacements.

W.A. Customers can collect their hire items up to 3 days prior to their event.

4. Return your hire items:

We have a strict 3-day return.

After your event, please ensure all items are re-packed exactly as they arrived to you.

This includes boxes and protective padding.

Any changes in packing may result in damaged items, which may be taken from your deposit.

Contact us with box dimensions and weight, and we will organise collection from TNT.

5. We process returns & refunds:

Please allow 3 days from receipt of your return to process your deposit refund.

Deposit deductions occur only:
- per item that requires cleaning
- per item that is damaged beyond repair (minus the paid hire cost)

  • HIRE BOOKED
  • TWO 2 WEEKS BEFORE
  • 3 DAYS BEFORE
  • 3 DAYS AFTER EVENT
  • RETURNS PROCESSED

HIRE FAQs

Where are you located?

Our office is based in Burswood, Western Australia however our Hire service is available nationally. We provide this service by organising delivery and collection of Hire items via our own courier. Fill in the form above for a custom shipping quote.

Do you have a minimum spend?

Within WA: $100 minimum hire spend.

Outside of WA: Minimum $250 (or 50pc) hire spend. Please note candle purchase does not qualify towards this minimum.

All minimum spends are exclusive of cleaning fees and bonds.

How long is my hire period?

Please be punctual with returns, as we often have tight turnarounds during events seasons, and failure to return a product can result in a secondary hire fee.

With each hire you will be notified by email the expected dates of return before booking.

WA hire: You can collect your items up to 3 days before your event date. Please return your items within 3 days of your event date. Total hire period is up to 7 days.

Outside of WA: In most cases we will dispatch your hire from our warehouse 7-10days before your event date with arrival at your designated delivery address expected 3-4 days before your event. The dispatch timeframe we use will depend on your location.

If you require it sooner, a secondary fee may incur for extended hire periods.

We will organise the return of your hire goods for you. We will request the final dimensions and weights of the boxes that require return, and we will send you a label to print out and stick to the boxes.

We will organise for the boxes to be collected no later than 3 days after the event date. If we have not received confirmation of dimensions of the boxes after 3 days, a rebooking fee will apply.

Failure to return within the dedicated hire period will incur a late fee.

Do I need to pay a Security Bond?

We require a security deposit for all hire plus an additional cleaning deposit for each hire item.

What does the security deposit cover?

Your security deposit covers any breakages, losses and damage to our products and equipment. Once your event is finished and your order has arrived back at our warehouse, our team will assess for losses and damages. You will be notified of any losses or damages by email before these are deducted from your Bond.

What does the Cleaning deposit cover?

Your cleaning deposit is charged out per item and is refunded in part or in full depending on how many items that are returned back to us require cleaning of smoke or wax residue. For more details on whether you are required to clean your hire items please check our FAQ 'Do I need to clean my items before return'.

Do I need to clean my items before return?

You are not required to clean the items prior to return.

You are welcome to send all items back with wax or smoke residue, and we will only charge the cleaning fee per item that requires cleaning.

In some instances, such as smoke residue, we will only charge a portion of the cleaning fee.

We often recommend just sending any holders or sleeves with wax residue back to us for cleaning, as often cleaning them by hand may not be enough, and still require a secondary clean by our team.

Please note items that require cleaning are made at the discretion of our cleaning team and are non negotiable.

We only charge when we feel it is reasonable to do so, and often let things slide within reason.

We operate at high volumes and tight turn arounds, and photo's of all items that require cleaning are not viable - therefore we will not provide them as such.

RESIDUE OTHER THAN WAX OR SMOKE// If the items contain residue of anything outside of their intended use we will not clean this and you will be charged a replacement fee that will be deducted from your bond.

DAMAGED INCURRED BY CLEANING//

Upon hire you will receive cleaning notes via email. Failure to adhere to these may result in damage to our product and loss of bond.

Damaged items are charged out at retail price minus the hire fee.

By booking a hire you are accepting these terms.

How do I confirm my booking?

Please note bookings are not confirmed until the hire is paid in full. This does not include the cleaning and damage bonds.

Please note, while we may provide quotes and payment links, we do not reserve your items until full payment has been received.

This means any delay in payment may result in your hire being voided.

What if I need to cancel my booking?

We offer 70% back for cancellations that are more than 30 days out from the event date.

For cancellations less than 30 days from your event date we will refund 50% of your hire costs.

Less than 10 days from your event date we do not offer a refund.

If you are located in the eastern states we often send your items 10 days out from your event - so cancellations after this, the product may be in transit and have to be returned.

Is there anything else I need to know before booking my Hire?

Please note that our hire items are not brand new when you hire them. We will always endeavor to have the items in their best possible condition when they are given to you, but some may have slight wear and tear on them.

Hire Catalogue:

These are the following items we currently offer for hire.

Glass sleeves

Available in 7 sizes.
30cm / 40cm / 50cm / 65cm /
80cm / 95cm / 105cm

Suitable for all XXL Taper, Cathedral & Pillars.

Pillar Mini Sleeves

7.5cm wide glass sleeves for Pillar candles.

Available in sizes:
15cm / 19cm

Suitable for 10cm & 15cm Pillar candles

SANDWAX candle hire (WA only)

Available for Western Australian clients only.

New to hire: Sandwax and glass vessels.
We offer a range of vessel sizes from 12cm - 60cm tall.

Each vessel comes filled 3/4 with 1 wick that will burn for 8 hours.

Crystal Glass Holders

Select from square or round.
These super sturdy crystal holders are suitable for all heights.

These can also be doubled as bud vases for flower arrangements.

Candles Australia
Crystal Glass Votives

Select from square or round.
These super sturdy crystal holders are suitable for tea lights and votives.

These can also be doubled as bud vases for flower arrangements.

Plated Metal Holders

Choose from Black, White, Gold or Silver.

These sturdy holders with an inbuilt drip plate are suitable for all heights.

They fit snugly into our Glass Sleeves to help prevent wax drips on tables.

  • Glass sleeves
  • Pillar mini sleeves
  • Sandwax Candles
  • CRYSTAL GLASS HOLDERS
  • Crystal Glass Votives
  • Plated Metal holders